ffxiv error 90002: Final Fantasy XIV (FFXIV) is a popular massively multiplayer online role-playing game (MMORPG) that attracts millions of players around the world. However, some players may encounter a frustrating error code 90002, which disconnects them from the game server and prevents them from playing. This error usually appears with a message saying “The server connection has been lost”.
If you are one of the unlucky players who face this error, don’t worry. There are some possible causes and fixes that you can try to solve. In this article, we will explain what FFXIV error 90002 is, why it happens, and how to fix it.
Cause 1: IP or TCP inconsistency with your router
One of the possible causes of FFXIV error 90002 is that your router has an IP or TCP inconsistency with the game server. This means that your router may assign a different IP address or TCP port to your device than the one that the game server expects. This can result in a mismatch and a disconnection.
Fix 1: Reboot or reset your router to refresh your IP address and TCP settings
To fix this issue, you can try rebooting or resetting your router to refresh your IP address and TCP settings. This may help your router and the game server to sync up and establish a stable connection. To reboot your router, simply unplug it from the power source, wait for a few minutes, and plug it back in. To reset your router, you may need to press and hold a small button on the back of the router for a few seconds. However, be aware that resetting your router will erase all your custom settings and restore it to the factory defaults. You may need to reconfigure your router settings after resetting it.
Cause 2: Large Send Offload interference with the game server
Another possible cause of FFXIV error 90002 is that your network adapter has a feature called Large Send Offload (LSO) enabled. This feature allows your network adapter to split large packets of data into smaller ones before sending them to the game server. This can reduce the CPU load and improve the network performance. However, this feature may also interfere with the game server and cause packet loss or delay, which can lead to a disconnection.
Fix 2: Disable Large Send Offload option on your network adapter properties
To fix this issue, you can try disabling the Large Send Offload option on your network adapter properties. This may prevent your network adapter from splitting the packets and ensure that they are delivered to the game server without any interference. To disable the Large Send Offload option, follow these steps:
- Press the Windows key + R to open the Run dialog box.
- Type ncpa.cpl and click OK to open the Network Connections window.
- Right-click on your network adapter and select Properties.
- Click on the Configure button under the Networking tab.
- Click on the Advanced tab and scroll down to find the Large Send Offload option.
- Set the value to Disabled and click OK to save the changes.
Cause 3: Incompatible or outdated DNS settings
A third possible cause of FFXIV error 90002 is that your DNS settings are incompatible or outdated. DNS stands for Domain Name System, which is a system that translates domain names (such as www.ffxiv.com) into IP addresses (such as 192.168.1.1). Your DNS settings determine which DNS server your device uses to perform this translation. If your DNS settings are incompatible or outdated, your device may not be able to resolve the domain name of the game server and connect to it.
Fix 3: Switch to Google DNS or another reliable DNS service
To fix this issue, you can try switching to Google DNS or another reliable DNS service. Google DNS is a free and fast DNS service that can improve your connection stability and security. To switch to Google DNS, follow these steps:
- Press the Windows key + R to open the Run dialog box.
- Type ncpa.cpl and click OK to open the Network Connections window.
- Right-click on your network adapter and select Properties.
- Double-click on the Internet Protocol Version 4 (TCP/IPv4) option.
- Select the Use the following DNS server addresses option and enter the following values:
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4
- Click OK to save the changes.
Cause 4: Malformed or bad packets sent by the game client
A fourth possible cause of FFXIV error 90002 is that your game client is sending malformed or bad packets to the game server. This can happen if your game files are corrupted, outdated, or incompatible. This can cause the game server to reject or drop the packets and disconnect you from the game.
Fix 4: Reinstall the game and update your drivers to ensure the game files are intact
To fix this issue, you can try reinstalling the game and updating your drivers to ensure that your game files are intact and up to date. Reinstalling the game will delete and replace any corrupted or missing files that may cause the error. Updating your drivers will ensure that your device is compatible with the latest version of the game and the game server. To reinstall the game and update your drivers, follow these steps:
- Uninstall the game from your device. You can do this by going to the Control Panel > Programs and Features > FFXIV and clicking on the Uninstall button.
- Download and install the latest version of the game from the official website or the platform you purchased it from (such as Steam or Origin).
- Download and install the latest drivers for your device. You can do this by going to the manufacturer’s website or using a driver updater tool (such as Driver Easy or Driver Booster).
- Restart your device and launch the game.
Conclusion
We hope that this article has helped you understand what FFXIV error 90002 is and how to fix it. By following the causes and fixes we have provided, you should be able to play the game without any interruptions. However, if none of the solutions work for you, you may need to contact the game support team or your internet service provider for further assistance. You can also check out some of the online forums or communities for FFXIV players to see if they have any other suggestions or tips.